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The Long House Surgery
 The Long House Surgery
national health service

73 East Trinity Road

Edinburgh
EH5 3EL
Tel: 0131 552 4919

 

THE LONG HOUSE SURGERY

 

 

ZERO TOLERANCE POLICY

 

The Longhouse Surgery is happy to welcome its patient to the surgery and we will do our very best to assist you, however on some occasions it’s not always possible to meet your request.

 

The practice considers aggressive behaviour to be:

  • any personal, abusive or aggressive comments
  • cursing or swearing
  • physical contact or aggressive gestures

 

The practice will request the immediate removal of any patient from the practice list who is aggressive or abusive to ANY member of staff, another patient or who damages property

 

All instances of physical abuse towards ANY member of staff by a patient or relative will be reported to the Police

 

 

Drs Taylor, Moir, Johnstone and Craig – GP Partners

Anne  Paton – Practice Manager

 

 

 


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