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The Long House Surgery
 The Long House Surgery
national health service

73 East Trinity Road

Tel: 0131 552 4919
Fax: 0131 551 3965


The practice operates a system consistent with the Government's guidelines. If you are dissatisfied with the standards of care received, for any reason, please discuss it with your doctor or write to our practice complaints administrator. Your complaint will be acknowledged within three working days and a full response given within twenty working days. Occasionally due to holidays or sickness the full response will be delayed and in these circumstances you will be kept informed.
A leaflet giving a full description of the complaints procedure is available at reception.

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